CANDLE CARE & BURNING GUIDE
 

CANDLES - GENERAL SAFETY

* PRIOR TO USE, REMOVE PRODUCT PACKAGING
* KEEP AWAY FROM COMBUSTIBLE MATERIALS
* KEEP AWAY FROM CHILDREN AND PETS
* BURN IN A DRAFT-FREE AREA
* KEEP WICK TRIMMED AT 1/4 IN OR AS DIRECTED BY THE MANUFACTURER
* BURN ON A LEVEL SURFACE
* KEEP MELT POOL FREE OF DEBRIS
* BURN WITHIN SIGHT AND NEVER LEAVE A BURNING CANDLE UNATTENDED!

PILLAR - SMOOTHS, DRIPS & TREE 

Use on pillar plate

Refer to General Safety section above

Trim The wick to ¼ inch and maintain this length throughout use. The best time to trim the wick is shortly after extinguishing it. Cutting the wick while it's still warm will prevent the wick from breaking off. Because all of our wicks are 100% cotton, they become fragile once used. This is a normal. If you choose to trim the wick once it's cool, you can easily trim it using your nails. Careful not to cut the wick too short; if this happens, expose fresh wick by lighting the candle and allowing enough wax to melt around the wick. Pour the wax out and relight. Burn for a minimum of 2 hrs afterwards. 

Burn for minimum of 2hrs to a maximum of 3 hrs at a time. This ensures that the wax pool has extended far enough and prevents the candle from dripping along sides (wick gets too long). Once the wick has been trimmed, the candle can be relit once again. 

**You can lengthen your burning time by folding the sides of your candle as it burns. This allows you to use you pillar candle for a longer period of time without having to trim the wick. By doing so, you can normally go up to 5hrs without having to trim your wick.

Extinguish the wick by dipping it into the wax pool.  You can use either a fork or a pair of tweezers to do this. By dipping the wick into the wax, you are re-priming iy for the next burn and this also prevents re-lighting issues. 

Hug the sides of your candle gently toward the center. Do this carefully as your candle is burning or right after extinguishing it. Be careful as liquid wax is hot! By gently folding the sides in during use, you extent your candle burn time as this avoids candle tunnelling and wasted wax! 

EXERCISE CAUTION WITH OUR 10" AND 12" DRIPPED PILLARS AS THEY ARE TOP HEAVY AND CAN TIP OVER. Use a pillar plate with a prong in the middle. Keep away from pets and children and place in a safe place where it wont get knocked over.

Troubleshooting


Thin Pillar Walls

If the walls of your pillar become too thin, the candle may begin to melt through the side and drip. This is generally caused by the wick being too long, creating a large flame. Extinguish the candle, trim the wick, and let the wax cool and harden before relighting. 

Thick Pillar Walls

This may develop if the candle has not been burning long enough each burning session. The recommended minimum burn time for our Tree Pillars, 3” Smooths and 3.5” Drips is 2 hrs. To correct thick pillar walls, heat a knife under hot water and carefully cut the walls down to the wax pool. Keep the cut wax to re-add to your candle afterwards. Burn for a minimum of 2 hours. Slowly add bits of wax to the candle (instead of folding sides in).

Wick Won't Stay Lit

This can happen if the wick is cut too short. Expose fresh wick by lighting the candle and allowing enough wax to melt around the wick. Pour the wax out and relight. Burn for a minimum of 2 hrs afterwards. 

Wick Emitting Smoke

The wick is either too long and needs to be trimmed or the candle is exposed to a draft.