Thank you for choosing Pioneer Spirit. We want you to be happy with your purchase and understand that returns are part of good business practices. 

Regular Returns - 30 days
If you wish to return an unwanted item, simply give us a call or contact us online. We ask that returned items are still intact in original packaging and free of damage. We are only able to accept items purchased directly from our company in such a case and will require original receipt. We accept returns within 30 days of purchase.

If you reside outside of Greater Sudbury and wish to do a return, shipping charges may apply. Refund will incur once item is received.

Returns - Special Circumstances - 1 year (candles only)
If you are completely unsatisfied with your purchase and believe that your purchased product may not be functioning as per our recommendations, please contact us as soon as possible to see if we may be able to correct issue. If product is found to be defective, we will issue a full refund and pay for shipping charges if applicable. Such returns, if warranted, can be returned within 1 year of purchase.